Refer to Service & Conservancy Charges
S&CC is due on the 1st of every month and payable within the month (i.e. Town Council will not be sending invoice to the residential units).
|Payment Modes||What is it|
|GIRO – The Easy Way / RCCS||
|Collection over the counter||
Currently, such service is not available. Alternatively, residents can check their S&CC monthly amount payable through AXS/ SAM machines after 7th of the month.
Resident is advised to come down personally to Town Council with HDB’s appointment letter before the appointment date. Town Council will collect the S&CC up to the date stated in the appointment letter. The Town Council will endorse on HDB’s appointment letter upon full settlement by the resident.
Resident can enquire through the AXS/ SAM machine by keying in their IC number or call us at 6781 2222 during office hours.
Residents who have applied for GIRO will have their applications processed in about 2 months.
In the meantime, all applicants are advised to pay their S&CC by other modes until a GIRO commencement letter is received. Applicants can choose to pay their S&CC by cash, cheque or via AXS, NETS or SAM machines located island wide or by Vpost.
Service and conservancy (S&C) charges are collected for the purpose of maintenance and upkeep of the common areas & facilities in an estate.
In the case of DBSS, the S&CC charges were set by the developer and the Town Council.
Number of lifts, precinct facilities (eg. playground, linkway and building structure) per dwelling unit are some of the factors that has taken into consideration during the fixing of S&CC charges.
You can download the GIRO/RCCS application form by clicking the following link
Hardcopy of the application form are also available at our Town Council office at Blk 136 Tampines Street 11 Singapore 521136
Town Council (TC) does not send monthly billing as the S&CC is a fixed monthly rate. Payments are due on the 1st of each month and if no payment is received by the 10th of each month, we will send a reminder. A notice will be sent to residents to remind resident of the outstanding amount payable.
If you have attempted to speak to your neighbour directly or through the help of a Grassroots Leader and the matter still persists, you can contact the Community Mediation Centre (CMC) at 1800 2255 529 during office hours to apply for mediation between you and your neighbour. You can also register online using your Singpass via the CMC’s Direct Link (www.mlaw.gov.sg/eservices/cmc/mediatorsportal/direct-intake/)
Some of the more common neighbour disputes that Community Mediation Centre (CMC) mediates include:-
- Excessive noise from activities inside a flat
- Obstruction or misuse of common corridor
- Dripping of water from wet laundry
- Use of unacceptable words
- Display of unacceptable behaviour