Main Line : 6781 2222

24-hrs Hotline

1800 325 8888

Useful Links

 
Organisation Issue Contact Details
Animal & Veterinary Service (AVS), managed by NParks
  • Stray dogs
  • Feeding of pigeons
  • Animal-related issues
Tel: 1800 476 1600 (24-hours)
Send feedback here
Community Clubs (CC)
  • Residents' Committees (RC) matters

Central CC

1 Tampines Walk, Our Tampines Hub
Public Service Centre #01-21 Singapore 528523
Tel: 6785 0004


Changkat CC
13 Tampines St 11 Singapore 529453
Tel: 6781 1806

East CC
10 Tampines St 23 Singapore 529341
Tel : 6786 3227

North CC
2 Tampines St 41 Singapore 529204
Tel: 6783 2900 / 6783 2254

West CC
5 Tampines Ave 3 Singapore 529705
Tel : 6788 6202 / 6783 7910
 

Our Tampines Hub
  • Recreational activities
Our Tampines Hub
51 Tampines Ave 4
Singapore 529684
Tel: 6786 1509/ 9185 2179
Email: Our_Tampines_Hub@pa.gov.sg
Department of Public Cleanliness (DPC)
  • Cleaning of public areas: roads, drains, bus stops, vacant lands
Tel: 1800-600 3333
Email: dpc@nea.gov.sg
Housing and Development Board (HDB)
  • Lease and tenancy matters
    (sale / resale / sub-letting)
  • Housing finance matters
  • Provision of carpark lots
  • Season parking
  • Renovation permits
  • Keeping of pets
  • Noise from neighbouring units
  • Unauthorised parking at loading / unloading bays, service roads
  • Upgrading programmes (HIP, LUP)
Tampines HDB Branch Office
510 Tampines Central 1
#02-250 Singapore 520510
Email: btmadmin@mailbox.hdb.gov.sg
Branch Office Service Line: 1800-225 5432
(Weekdays: 8am-5pm)
Land Transport Authority (LTA)
  • Pedestrian crossings, overhead bridges,underground passes
  • Road maintenance
  • Traffic lights
  • Street lights
  • Requests for bus services / bus stops
Tel: 1800-CALL LTA
(1800-2255 582)
Email: feedback@lta.gov.sg
Municipal Services Office (MSO)
  • Allow public to provide feedback on municipal-related issue
Tel: 6325 7811
Email: mso_enquiry@mnd.gov.sg
National Environment Agency (NEA)
  • Illegal hawking
  • Air, noise, water pollution
  • Recycling programme
  • Littering, high-rise littering
  • Smoking in lifts, lift lobbies, playgrounds
  • Mosquito breeding
Tel: 1800-CALL NEA
(1800-2255 632)
Email: contact_nea@nea.gov.sg
National Parks Board (NParks)
  • Park connectors
  • Town parks / gardens
  • Trees, shrubbery along the main roads
Tel: 1800-471 7300
Email: nparks_mailbox@nparks.gov.sg
North East Community Development Council (Service Centre)
  • Social assistance
  • Job matching services
51 Tampines  Ave 4 #04-31
Our Tampines Hub
Singapore 529684
Tel: 6424 4000
Email: ask@northeast.org.sg
Singapore Police Force (SPF)
  • Crime, theft, vandalism
  • Suspicious characters loitering 
  • Noise disturbance in public areas

Community Warden
Tel: 1800-WARDENS
(1800-9273-367) 8pm-8am

Police 999
Police Hotline 1800-255 0000
Traffic Hotline 1800-547 1818

Tampines NPC (24 hours)
6 Tampines Ave 4
Singapore 529682
Tel: 1800-587 1999
Tampines North NPP (12pm-10pm)
Blk 461 Tampines St 44
#01-56 Singapore 520461
Tel: 1800-781 8999
Changkat NPP (12pm-10pm)
Blk 109 Tampines St 11
#01-261 Singapore 521109
Tel: 1800-781 9999
Changi NPC (24 hours)
9 Simei St 2
Singapore 529914
Tel: 1800-587 2999
Tampines East NPP (12pm-10pm)
Blk 263 Tampines St 21 #01-138
Singapore 520263
Tel: 1800-783 9999

Tampines Polyclinic
  • Medical care
1 Tampines St 41
Singapore 529203
Tel: 6786 4070
Email : tampinespolyclinic@singhealth.com.sg
  • Electricity Supply Interruption
  • Water Supply Interruption
  • Gas Supply Interruption / Suspected Gas Leak
Tel: 1800-778 8888 (24 hours)
Tel: 1800-284 6600 (24 hours)
Tel: 1800-752 1800 (24 hours)